Safety & trust

Built to keep mothers safe, not to replace their care team.

A maternal health tool has to know when to stop being a tool. PreggyPal is designed around escalation, evidence and clear limits — because a calm answer is only useful if it is also a safe one.

A healthcare worker examining a child held by their mother in a clinic.

Our commitments

Four promises we design against.

These are not marketing lines. They are the constraints that decide what ships and what does not.

Escalate, do not diagnose

PreggyPal is built to recognise when a symptom needs a clinician and to say so immediately. It does not tell you what disease you have.

Show the evidence

Guidance is grounded in publicly available WHO, CDC, ACOG and NHS recommendations, with sources visible on the answer itself.

Reviewed by clinicians

Clinical content is drafted with subject-matter review before publication, and reviewed again on a scheduled cycle.

Private by default

Health questions are sensitive. Data minimisation, clear consent and no sale of health data are design requirements, not add-ons.

When to act now

These signs need a person, not an app.

Some symptoms in pregnancy and after birth need same-day or emergency care. If any of these apply to you, stop reading and contact a clinician or emergency service.

  • A severe headache that will not go away or keeps getting worse
  • Dizziness, fainting, or changes in vision such as blurred vision or seeing spots
  • A fever of 38°C (100.4°F) or higher
  • Difficulty breathing, chest pain, or a heart that feels like it is racing
  • Severe belly pain that does not go away
  • Heavy bleeding, or fluid leaking from the vagina
  • Extreme swelling of your hands or face
  • Your baby moving less than usual, or movements stopping
  • Severe nausea and vomiting that stops you keeping food or water down
  • Thoughts of harming yourself or your baby

Adapted from the CDC Hear Her maternal warning signs and NHS pregnancy guidance. This list is not exhaustive and does not cover every emergency.

How content gets published

Every answer has a paper trail.

Clinical accuracy is a process, not a badge. Content moves through drafting, clinical review, a plain-language edit and a scheduled re-review before a mother ever sees it.

What “aligned with” means

We base our guidance on publicly available recommendations from these organisations. That is not the same as endorsement, certification or affiliation — and we do not claim otherwise.

  • WHO
  • CDC
  • ACOG
  • NHS
  1. Step 01

    Draft from source guidance

    A writer works from the current WHO, CDC, ACOG and NHS guidance — not from memory or a content farm.

  2. Step 02

    Clinical review

    A clinician checks accuracy, escalation thresholds and the wording around risk before anything is published.

  3. Step 03

    Plain-language edit

    The same content is rewritten for clarity and reading level, with the source guidance linked in the answer.

  4. Step 04

    Publish with a review date

    Every article carries its sources and a scheduled re-review date, so guidance does not quietly go stale.

Where we stop

What PreggyPal will never pretend to do.

The safest product is one that is honest about its edges. These limits are permanent design decisions, not launch caveats.

Ask us a safety question
  • 01
    It will not diagnose you.

    It can describe common causes and when to seek care. It cannot examine you or tell you what condition you have.

  • 02
    It will not prescribe or change treatment.

    Medicine questions are answered with general guidance and a prompt to speak to your clinician or pharmacist.

  • 03
    It will not replace emergency services.

    In an emergency, the app points you to real people and real care immediately. It never asks you to wait for a reply.

  • 04
    It will not monitor your baby.

    PreggyPal is not a medical device. It does not listen to a heartbeat, measure contractions or replace clinical monitoring.

Safety is a conversation

If something about this approach is not clear, ask us.

Clinicians, researchers, community health workers and mothers all help us find the gaps. We would rather answer a hard question now than miss it later.